Frequently Asked Questions

What operating system must the Professional have on their computer to be able to use our service and carry out sessions?

You can use it with Linux, Mac (iOS) or Windows operating system.

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With which web browsers does it work on the Professional's computer?

It works with the latest and most modern versions of Google Chrome, Firefox and Safari. If it is not working, you will need to update the browser to the latest available version.

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What hardware should the Professional have?

In addition to the computer, they must have a webcam, speakers/headphones and a microphone.

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As a Professional, can I use a Smartphone or Tablet to carry out a session?

Yes, but only with devices with the latest generation Android operating system and the latest Google Chrome web browser. It will not work with Safari on Apple (iOS) devices. We are working so that in the future these devices can be used. This does not mean that as a receiver (User) it will work perfectly with Android or Apple (iOS)

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What type of Smartphone must the User have?

Smartphone with Android or iPhone (iOS) operating system

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What versions or update must the operating system of the Android Smartphone have?

Always the latest and most modern update of the Android operating system.

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What versions or update must the operating system of the Apple iPhone (iOS) Smartphone have?

Always the latest and most modern update to Apple's iPhone (iOS) operating system.

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With which browser does our VIDEO CALLS service work on Android?

It only works with the Google Chrome browser on Android devices.

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With which browser does our VIDEO CALLS service work on iOS?

It only works with the Safari browser on iOS operating systems (iPhone and iPad).